This text outlines the terms and conditions for purchasing products from a website(www.cutlerandsmyth.com) operated by Gastronomy Plus Limited, a company registered in England and Wales. The terms cover various aspects of the transaction process, including product availability, order processing, delivery, returns, and warranties. Here is a summary of the key points:
1. Information about the company:
Gastronomoy Plus Ltd. operates this website. Phone: +44 800 678 5001 Address: Gastronomy Plus Limited Central Barn Hornby Road Lancaster LA2 9JX United Kingdom Company number: 07031979 VAT number: GB 116623825
2. Products:
Product images are for illustrative purposes. Packaging variations are possible. Products are subject to availability. Specifications may be amended to comply with regulations
3. Use of the site:
User activity on the site is governed by the Terms of Service
4. Personal information:
Personal information is handled according to the Privacy Policy.
5. Customer categories:
Different clauses apply to consumers and business customers.
6. Order process:
The order process includes error-checking.Acknowledgment emails are sent upon order placement, but acceptance is confirmed later
7. Contract amendments:
Terms may be revised due to various circumstances.
8. Return and refund (consumer only):
Consumers have a legal right to cancel within a specified period. Exclusions include custom-made products, perishables, etc. Products must be returned in unused, saleable condition.
9. Title and risk:
Risk passes to the buyer upon delivery. Title is retained until full payment is received
10. Delivery:
Delivery details, including responsibilities and potential charges, are outlined.
11. International delivery:
Delivery to international destinations is subject to additional charges. Buyers are responsible for import duties and taxes.
12. Price and charges:
Product prices and delivery charges are quoted on the site. Prices are subject to change. Pricing errors are addressed before processing orders
13. Liability for invoices (business only):
Liability for invoices extends to partners, directors, or members of an organisation.
14. Manufacturer guarantees:
Some products come with a manufacturer's guarantee.
15. Our warranty:
A 12-month warranty against material defects is provided for certain products.
16. Liability for businesses:
Limited liability for indirect or consequential losses is specified.
17. Liability for consumers:
The company is liable for foreseeable losses resulting from breach or negligence.
18. Events outside control:
The company is not liable for failures or delays due to events beyond its control.
19. Communication:
Communication may be in writing or via email.
20. Age verification:
Age verification is required for the sale of knives. The age check process includes verification and age-verified delivery
21. Delivery service:
Shipments are insured up to a maximum amount. Claims for loss or damage must be supported by proof of value.